Recent Posts

Setting Drying Goals for San Jose Water Damage

9/27/2022 (Permalink)

SERVPRO hat on a ladder in front of water damage equipment We have state-of-the-art equipment necessary to dry water damage in your San Jose home. Call us right away to prevent further damage.

SERVPRO's Efficient Water Removal Mitigates Damage in San Jose

With more than a million residents in San Jose alone, water emergencies happen every day. We are a growing team of restoration professionals certified in water restoration and applied structural drying through the IICRC. We are equipped to help mitigate loss through direct action when disasters strike.

  • Limiting the spread of water
  • Eliminating surface water concerns
  • Protecting wet contents
  • Reducing structural damage

We understand that an urgent response to San Jose water damage can make a difference. Getting mitigation actions started rapidly can ensure that restoration takes less time and ultimately costs the customer less. We keep trailers and production vehicles stocked with extractors, drying equipment, and cleaning products to get mitigative actions started at the first notice of loss.

Thorough Water Damage Estimations

Before much of the restoration work can begin in the household, we must determine the scope of the recovery necessary. Our production manager can meet with the customer to decide on their specific priorities for cleanup and the pre-existing conditions and evaluate the state of contents and personal belongings. Early assessments can provide a detailed plan of restoration to come.

Water Removal Services

Extraction is the approach to resolve pooling on the house floors and reduce the saturation into semi-porous flooring like hardwoods or highly permeable installations like carpeting and padding. Water removal services incorporate several types of extraction units like:

  • Submersible Pumps – These machines are best for eliminating standing water damage more significant than a few inches in depth. Electrical and gas-powered units are available, each providing powerful discharging of standing water outside the property.
  • Wet Vacuums – If pumps are needed, wet vacuums will likely be. These manage smaller depths of water that are insufficient to maintain prime on submersible units. They are portable, making them ideal for multi-story structures common in the city.
  • Specialty Extractors – Units like weighted extractors force trapped moisture out of carpeted floors to prevent unnecessary tear-out.

Surface Drying Goals

Drying water damage involves an extensive assortment of tools and equipment. The process involves a carefully crafted temperature, airflow, and humidity balance to achieve optimal evaporation and moisture removal. Continually monitoring the progress of individual elements allows the team to change conditions like the frequency and placement of air movers to ensure continued high production.

Reducing Humidity Concerns

Moisture content in the environment can slow the drying process. If the air saturation becomes high enough, the drying could stall entirely. We implement several strategies, mostly with powerful dehumidification units, to help humidity below the desired saturation threshold. Processes that help include:

  • Condensation – Low-grain refrigerant dehumidifiers pull moist air across cold coils in the machine, causing condensation that can be collected and removed.
  • Absorption – Blowers force moist air through a desiccant dehumidifier and a wheel lined with airways and silica gel inside absorbs the moisture and exhausts dry air.
  • Ventilation – Proper ventilation can also help remove and regulate moisture content by venting damp air outside.

Returning Contents After Restoration

Protecting the contents of your home is a vital element of mitigation, but the same care and consideration must go into returning these items where they belong in the house. We do a final inspection of each room's contents for damage before moving them back to their original positions based on our photographic record and customer input.

San Jose water damage happens every day, so our SERVPRO of NE San Jose team must stay prepared for emergency service calls to help. Our talented roster keeps the Green Fleet of vehicles and equipment ready to mobilize 24/7. Call us when disasters strike at (408) 834-7663.

The Main Obstacles of Fast San Jose Fire Damage Restoration

9/27/2022 (Permalink)

Back of a SERVPRO van by wooden boxes holding contents If you are unsure how to restore your home following a house fire, contact SERVPRO in San Jose.

Restoring Fire Damage Involves Several Steps

In a city of more than a million residents, fires happen at all hours of the day and night. Much like first responders reaching the scene to begin extinguishing the blaze, the faster you or your insurance provider can reach out to our experienced team, the better prepared we are to enter the property. In many cases, we have teams ready to mobilize before the fire is entirely out to transition to restoration and mitigation when it is safe to do so.

San Jose fire damage happens in several ways, from electrical overloads to grease fires, so the responders have to be experienced and knowledgeable about the best and most efficient cleanup approaches. With talented and accredited FSRT-Certified technicians on our roster, we have a division of employees who are cross-trained in other related fields like odor control and water restoration – ready to help.

The Insurance Red Tape

Working with the insurance company is never an easy feat, especially when acting as the mediator between restoration services and their specific demands to get a damage claim approved. Our SERVPRO team works directly with many of the Bay Area’s top insurance companies and has become a preferred vendor. We know that adjusters are looking for specific information in the early stages of claims:

  • Estimations
  • Detailed Work Plans
  • Calculated Timelines
  • Content Claim Inventory Services

Working Fast to Protect Your Home

Once we have the clearance to get started in your home, we can prioritize the helpful mitigation services we offer to limit post-fire effects. Mitigation is a process suitable for nearly all our restoration professionals on the scene, as several actions simultaneously protect the property and its contents from irreparable harm. Some actions include:

  • Clearing Contents
  • Removing Debris
  • Controlled Demolition
  • Air Filtration

Assessing Soot Damage Concerns

Soot is among the more challenging obstacles for our fire damage restoration professionals and should be addressed as soon as possible. The longer that soot particles rest on sensitive surfaces, the more likely they are to cause irreparable harm. Several practices lift and remove these stubborn soils like solvents and detergents. We pre-test and find the best product for the job to limit structural damage.

The Truth About Smoke Malodors

Combustion also creates strong odors that spread through the household and impact materials and occupants. While one of the final restoration objectives, malodors must be resolved entirely to put customers at ease. This battle occurs on three different fronts:

  • Open-Air Odors – This references the overall smoke odor throughout the structure, which can often be mostly resolved with ozone machines or hydroxyl generators.
  • Trapped Malodors – Trapped odors occur when the heat of a fire widens the pores of building materials, so infiltrating smoke molecules become trapped when the pores shrink again. Foggers are ideal for this challenge, as they turn liquid deodorizer into a vapor that can penetrate these pores.
  • Imaginary Smells – Imaginary smells are what customers believe they are experiencing, even if they are not there. The sight of fire damage can bring these to fruition, and we must treat this condition with deodorants and masking products.

Trusted Full-Service Contractors

Fire damage repairs are more common than you might think. SERVPRO helps save time and money for the customer without compromising installation quality with our general contractor license. Our experience allows us to complete several build-back services your residence might require after a fire.

San Jose fire damage is stressful and destructive in many cases. Let our SERVPRO of NE San Jose team help you through the cleanup by calling (408) 834-7663.

Remediating and Repairing After San Jose Mold Damage

9/27/2022 (Permalink)

 young child in the passenger seat of a large box truck Training the next generation to help those in San Jose with mold damage remediation.

SERVPRO Remediators Swiftly Manage Mold Damage

Mold is not a threat that many homeowners believe applies to their residences or businesses. However, with the deluge rains in the Bay area and humid conditions that affect much of the region, appropriate conditions for mold growth frequently occur. In as little as 48 hours, moist conditions could allow mold organisms to spread. Commonly affected areas include:

  • Attics
  • Crawlspaces
  • Garages
  • Kitchens
  • Bathrooms

With the likelihood of San Jose mold damage to homes in the area, it is vital to secure a team of remediation professionals that can help. SERVPRO of NE San Jose has a growing roster of AMRT-Certified technicians and water restoration professionals to remove active colonies and the conditions that cause them.

How Does Mold Damage Threaten Homes?

Understanding how mold can impact a structure and its contents help homeowners appreciate the urgency of securing experienced professionals. Mold uses organic matter as a food source, and much of this reaction degrades and deteriorates the hosting elements.

Is Mold Growing in Your Home?

Not every home will experience mold damage, and those that do might not immediately realize the problem exists. It is essential to recognize the signs of colonization and become proactive where conditions could indicate active mold development. Some of the standard signals of colonies spreading in a household include:

  • Odors – Volatile organic compounds can create strong and offensive, musty smells. When you encounter these malodors in the house, mold could be growing nearby.
  • Moisture Damage – Damp pockets can also strongly indicate active colonies. Organisms require moist conditions to develop, and prolonged dampness in structural cavities or the attic could be ideal for microbial growth.
  • Physical Growth - Some signs are more direct and blatant, such as mold growth spotting on impacted materials like wall and ceiling drywall panels.

The Remediation Process

While the overall process of mold remediation and removal services might change from one location to the next, the general steps and progression are similar. Our focus is to provide thorough and direct remediation, approaching each phase of this process with the same resolve and consideration.

  • Containment – Plastic sheeting and temporary wall systems are designed to prevent the movement of active mold spores in the household. Containment reduces the total work zone when remediation begins.
  • Air Filtration – HEPA 500 air scrubbers and other filtration devices grab spores and particulates as small as 0.3 microns to decrease spore activity.
  • Mold Removal – There are many possible branches of remediation at this phase, depending on the severity of the damage and hosting material. Mold removal could consist of surface cleaning, abrasive cleaning tactics, and even controlled demolition.
  • Odor Neutralization – Malodors are a common byproduct of mold development and must get addressed with powerful deodorizers.
  • Returning Contents – Contents removed from the structure can be returned after deodorizing, moisture remediation, and surface cleaning has been completed.

Mold Damage Repairs

Structural damage is a common byproduct of colonization. We provide build-back services with a general contractor license, so customers do not have to pursue secondary companies to complete remediation and repairs. From the early needs like a controlled demolition to complete reconstruction of vulnerabilities allowing moisture damage, we are equipped to help.

San Jose mold damage can be undervalued and missed if homeowners are not careful to remain attentive. With the destructive capacity of these spreading organisms, mold should be handled quickly by experienced remediation professionals. Give our SERVPRO of NE San Jose team a call now at (408) 834-7663.

Expert Fire Restoration in San Jose

9/26/2022 (Permalink)

techs posing with owner in drivers seat of box truck This group of SERVPRO technicians provide superior fire damage restoration service for San Jose

San Jose SERVPRO Technicians Can Restore your Home

Unattended kitchen stoves, candles, and open fireplaces can all be causes of a housefire. Most typical fires caused at the home lead to minimal damage. However, the cosmetic aspects of the home, such as the decor and indoor air quality, can all be seriously affected by smoke. Smoke is released when materials combust. Hot air rises, which can lead to the most significant smoke residues appearing directly above the source of the fire. However, it is not uncommon for smoke residues to be found in hallways or staircases adjacent to the affected area. SERVPRO can help rid your home of:

  • Fire odor
  • Fire debris
  • Smoke residues

Planning fire damage restoration in San Jose

Communication and planning are vital to get direct information about the property and the types of damage. Different materials respond differently to cleaning actions and equipment. Equally, fires can vary significantly from property to property, with factors such as the type of materials combusting, the length of the fire, and the temperature all being important considerations ahead of a restoration project. Our technicians have experience working with local homes. Still, crucially, we also perform a pre-test at each home we work at to ensure we tailor our approach to any unique requirements presented by the restoration project.

  • Pre-testing includes using cleaning agents on discrete parts of damaged surfaces to assess their effectiveness and whether there are any adverse reactions.
  • Using these tests on fabrics helps us avoid dye-bleeding, shrinking, or watermarking problems.
  • Our technicians are experienced in the proper application, dilution, and rest time of solvents used to get rid of smoke residues and soiling.

For a tailored approach to restoration, contact SERVPRO of NE San Jose for fire restoration at (408) 834-7663.

Common Extraction Types for Alum Rock Water Mitigation

8/25/2022 (Permalink)

broke dishwasher Water mitigation services by SERVPRO are top-notch. Call now for the help your home needs.

Water Mitigation Relies on Effective Extraction

There is a finite window for restoration and recovery for area homes when disasters like burst pipes, broken appliances, or substantial spills occur. However your home is impacted by water damage, we have effective mitigation solutions to help.

Deep Extraction Solutions

Water mitigation in Alum Rock homes always begins with the needed efforts to remove standing water concerns. With several inches or even feet of pooling in the property, we must start extraction as soon as possible. We have many powerful products in our stock, including trash pumps and submersibles, to rapidly remove this pressing threat to the house. However, submersibles and other pumps will not fully remove the surface water concerns.

Shallow Standing Water Removal

Once the majority of the surface water has been removed with the heavier extraction units in our inventory, we can provide a more controlled removal of the remaining puddling with mobile wet vacuums and specialized attachments. Wet vacuums are among the most versatile water recovery tools available. They can work in confined spaces, all flooring types, and even help with trapped standing water in structural cavities.

Trapped Moisture Removal

One of the final objectives of water removal services is to address moisture trapped in the building materials and contents of the affected space. Carpeting, for example, can rapidly absorb water and become fully saturated. Surface water removal does not address trapped moisture, so it must fall to additional extraction devices and approaches like:

Removing water is one of the critical elements of successful water mitigation services. We understand the urgency of returning your home to normal operating conditions as soon as possible and can perform several mitigative emergency services to help. Give our SERVPRO of NE San Jose rapid response team a call when disasters strike at (408) 834-7663.

Most Destructive Conditions During San Jose Fire Restoration

8/23/2022 (Permalink)

SERVPRO teams getting ready for the day. Fire damage restoration services by SERVPRO are the way to go for your home. We are ready at a moment's notice.

Fire Restoration Obstacles for Restorers

When SERVPRO professionals are made aware of a fire loss situation, it is imperative to move quickly to help. We have experienced Fire & Smoke Restoration Technicians available 24/7 to help after first responders extinguish a fire.

Structural Integrity

One of the initial obstacles to fire restoration in San Jose is the property's structural integrity. Fires in the house can weaken flooring and ceiling assemblies, which could lead to collapse or failure when pressure is applied. We assess the condition of these elements and weakened areas of the house to install temporary construction reinforcement or begin controlled demolition where necessary.

Indoor Air Quality

Another obstacle to the restoration process is the air quality in the work environment. While initially very volatile with the circulation of soot and smoke solids, other parts of the recovery process can regulate these conditions. Our SERVPRO professionals must keep filtration equipment available to control threats in the house to indoor air quality.

Soot and Smoke Damage

Soot is a byproduct of combusting materials during a disaster. With various compositions ranging from moist deposits to dry, chalky films, we have several products capable of overcoming soils and preserving the underlying building materials.

Needed Repairs and Reconstruction

Because we have a contractor license, any required construction and build-back services do not have to hinder restoration and recovery. Keeping this next phase in-house rapidly transitions to reconstruction needs to shorten customer restoration time dramatically. This could include:

  • Replacing wall systems
  • Reinstalling ceiling materials
  • Repainting and refinishing
  • Returning removed contents to the house

Fires represent some of the most destructive and volatile conditions that residences have to face, making it essential to have professionals respond quickly to help. Working directly with your insurance company, we can provide lasting fire restoration solutions to get you back home quickly. Call SERVPRO of NE San Jose at (408) 834-7663.

Attic Mold Removal and Remediation in San Jose Homes

8/23/2022 (Permalink)

SERVPRO logo Mold removal for your home is a job for SERVPRO. Our technicians have the training and experience needed for your property.

Challenges of Confined Space Mold Removal

From severe weather to leaking air conditioning units stored in the attic space, a property's upper level can experience water damage and subsequent mold growth without your knowledge. When you suspect mold is present in your home, you can count on the fast and knowledgeable response of our SERVPRO professionals.

Assessing the Severity of Infestation

The earliest aspect of mold removal for San Jose homes, especially in the attic, is removing moisture and dampness. Water in the environment or moist surfaces is a stimulant to mold colonization. With water damage resolved, we can then assess the condition of the property and the appropriate remediation response based on the severity of the present organisms.

Confined Space Equipment

The added challenges of removing mold from an attic are mostly attributed to the smaller available space. While some homes have more extensive attics that mimic an additional floor or finished areas, many attics are only half the height of traditional living spaces, making restoration and remediation more complicated. It is pertinent to work as fast as possible to regulate the moisture and dampness of the room while addressing mold colonies. Tools used in this confined area include:

  • Low-profile air movers
  • HEPA air scrubbers
  • Hosing from desiccant dehumidifiers
  • Portable sporicidal agents

Repairs Necessary in the Attic

Because we also have a general contractor license for our roster to complete many of the build-back needs your property might have, there is no delay in transitioning from remediation to reconstruction. Long contact times with mold colonies can compromise organic building materials like roof underlayment, wood framing, trusses, and more. We assess these damages and provide demolition and replacement as needed.

It can be challenging to remove when mold is present in areas like the attic. Not only is this a confined space in many of the city's properties, but it can allow the spread of these organisms into the main living space when the infestation gets out of control. SERVPRO of NE San Jose can help. Give our remediators a call today at (408) 834-7663.

Water Removal Impacts Many Floors in San Jose Offices

7/27/2022 (Permalink)

SERVPRO San Jose team member with a friendly smile Commercial water damage restoration services by SERVPRO in San Jose are second to none. Call now!

Water Removal from Different Office Floors

Every office building in San Jose is often a combination of several building materials. Even the flooring can change dramatically from one room to the next. When San Jose water damage events occur that leave the property contending with several inches of standing water or migrating moisture, flooring is often the first material affected. Common office installations include:

  • Carpeted Floors
  • Plank Flooring
  • Non-Porous Materials


Carpets are among the most popular office installation for flooring and, in many cases, the easiest to manage with water removal in San Jose buildings. Short-pile carpeting can only absorb small amounts of water before becoming saturated, so much of the damage stays on the surface.

Water can be removed from carpeting using a combination of extractors and drying tools. Carpet wands have the greatest ability to remove water from saturated fibers.

Wood and Plank Flooring

Plank flooring is another popular option for flooring materials in office buildings. With seams between the individual components, it is easy for water to penetrate the subflooring and saturate the impacted planks.

Drying mats are often the most helpful tools for wet plank floors. Through capillary suction, mats can draw moisture to the surface from the cellulose in the wood for removal.

Non-Porous Flooring Elements

Tile and concrete might be less common but still regular enough that SERVPRO professionals should prepare for cleanup. Because these installations do not absorb the water, surface cleaning is a suitable response.

Surface extraction, toweling, and drying are often sufficient for water damage to non-porous flooring. If contaminants exist, we can use disinfection cleaners.

Flooring varies considerably in office spaces, making it crucial for professionals to stay prepared to help with whatever damages exist. Our SERVPRO of NE San Jose team arrives fast with water removal tools designed to get drying started right away. Call our recovery team today at (408) 834-7663. 

Pre-Fire Restoration Services for San Jose Homes

7/27/2022 (Permalink)

SERVPRO truck gearing up for the day Fire damage restoration is no easy task. Let SERVPRO specialists handle all the work for you, from start to finish.

What Mitigative Strategies Help Fire Restoration?

Some of the earliest actions our experienced professionals take can impact the success of later fire restoration. Mitigation combines multiple efforts into a single focus on protecting the property from greater harm and preventing irreparable damage to contents. Several early emergency services can help get the needed cleanup started.

Overcoming Post-Fire Debris

Fire restoration for San Jose homes must include efforts to clean up and remove fire debris. The remnants of the damaged materials impacted by spreading fire loss effects can amplify other damages your property could experience. Excessive waste increases the concentration of soot and smoke, damaging odors in the environment. We work to quickly discard the debris after a fire, including:

  • Charred Materials
  • Soot
  • Ash
  • Smoke Solids

Improving Environmental Quality

Another focus of our emergency services will be cleaning up the environment. Indoor air quality (IAQ) measures the cleanliness of the breathable air in the affected portions of your property. We implement HEPA filtration products to improve these conditions and remove circulating contaminants like soot particles. Surface cleaning can also decrease airborne threats.

Managing Damaged or At-Risk Contents

Fire loss effects could greatly damage your personal belongings. Between harsh odors left after combustion and the water used to extinguish the blaze, contents can often be among the heaviest impacted materials in the work areas. While on-site cleanup is preferred and considered, we also provide off-site recovery at our SERVPRO facilities to help.

Fires can present multiple layers of damage to your home or business. Addressing these concerns must happen quickly, so our SERVPRO of NE San Jose team stays ready to help. Much of the fire restoration process can benefit from the early emergency services our team provides after the first notice of loss. We have experienced restoration professionals available 24/7 when you call (408) 834-7663.

Alum Rock Flood Damage Estimations Rely on Needed Actions

7/27/2022 (Permalink)

SERVPRO equipment Storm and flood damage restoration is no DIY task. Call the professionals at SERVPRO for fast and immediate service for your home.

Flood Damage Factors Change Estimations

Among the earliest needed actions after flood and water damages is determining the cost to the customer. While this can be an intricate process with several variables, knowing the expected out-of-pocket expense helps a customer have more confidence in the work. Several efforts and services could change the anticipated estimation, however.

Water and Flood Mitigation

SERVPRO must address flood damage in Alum Rock homes and businesses as soon as possible. Creating a restoration plan starts with choosing the needed mitigative steps to protect the property and prevent greater harm. In many ways, initial estimations and mitigation actions cannot fully begin without emergency services like these taking place:

  • Containment 
  • Extraction 
  • Controlled Demolition 

Moving Damaged Contents Off-Site

While it is desirable and hopeful that the cleanup and restoration of your personal belongings, furniture, and other exposed contents can happen on-site, this is not always the case. Off-site recovery is recommended in some situations based on possible contamination or water damage levels. We have advanced equipment at our SERVPRO warehouse for cleaning, drying, and controlled-climate storage.

Drying the Residence Fully

The measures needed to fully dry and recover your home or business after water damage and flooding vary from one site to the next. It is critical to start these processes as mitigation nears its end, but this process does not happen overnight. The drying process continually evolves based on the readings of moisture detection equipment to determine if more tools are necessary if machines need to be moved, and if drying goals and milestones are getting reached as anticipated.

Flood damage is stressful enough without the guesswork of what it might cost you. Let our SERVPRO of NE San Jose team help provide detailed estimations and restoration plans to put you at ease. Give us a call now at (408) 834-7663.